What they needed
Wendy’s needed a kitchen standard that franchise teams could repeat across hundreds of Canadian locations.
What could go wrong
A chain needs to move fast and build each store the same. Without that, every new spot turns into a fresh fight with new suppliers, and the brand starts to look different from town to town.
What had to stay together
Since the Trimen days, we've given simple answers, kept the work on track, and held the chain's standards even when an opening was close.
What changed
The Wendy's relationship covers repeatable standards, fast answers, dependable equipment, and support across openings.
01 · Project photos
Roughly 400 stores require one repeatable standard.
Wendy's was the first account, going back to the Trimen days. The 1995 spec book was drawn by hand, before PDFs, and the group is the chain's national supplier today.
03 · How the work was handled
The same equipment standard had to repeat across locations.
A chain can't sort out the same gear and the same problems over and over at every store. The plan has to be clear enough to copy. And the team building it has to remember why each rule is there.
Operators needed one service path for equipment support.
We know the Wendy's standards, opening dates, and equipment history, so owners get useful answers without restarting the conversation.
Equipment service continued after installation.
The gear is worth more when we stick around to fix it, keep it running, and help plan the next store.
One standard, location after location.
04 · Need / role / result
Project summary.
What they needed
A roughly 400-store rollout built the same way every time, from the first Wendy's in South America to the next opening on the calendar.
What we did
We carried the spec from store to store, answered fast when an opening was close, and kept the build identical whoever was holding the drawings.
What they got
A supplier who has stayed on the account for decades and still plans, equips, and services each new store.
05 · Scope
Project scope.
These are the pieces we kept together across the whole rollout, so every store got the same answer and the same standard.
Equipment supportKeeping the job on trackHelp for the ownerThe same standards every time
ModelRepeatable
SegmentQSR
ScaleEnterprise
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